Legal
Privacy Policy
Nexora Global Solutions
Effective Date: 3 November 2026
Last Updated: 3 November 2026
1. Introduction
Nexora Global Solutions (“Nexora Global Solutions”, “Nexora”, “we”, “our”, or “us”) respects the privacy of individuals and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how Nexora Global Solutions collects, uses, processes, stores, shares and protects personal information when individuals interact with our website, services, platforms, products, training programs and business operations.
Nexora Global Solutions operates across multiple business areas, including enterprise resource planning (ERP) solutions, software development, technology consulting, digital solutions and professional education.
We also provide ERPNext training and professional education programs, including functional and technical learning for teams.
This policy applies to individuals interacting with any of our business divisions, services or official digital platforms.
By using our website or submitting personal information to us, you acknowledge that you have read this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies to personal information collected through:
- Our official website and digital platforms.
- Contact and enquiry forms.
- Business and service enquiry submissions.
- ERPNext implementation and consulting enquiries.
- Software development and technology service enquiries.
- ERPNext training course enquiries and enrolment applications.
- Social media lead generation forms.
- Email, telephone and other business communications.
- Client, customer and business partner interactions.
- Events, workshops, webinars and training activities.
This policy applies to website visitors, prospective customers, clients, students, applicants, business partners and other individuals who interact with Nexora Global Solutions.
Where a client engages Nexora Global Solutions to process personal information on its behalf, the relevant contractual arrangements and applicable data protection requirements will also govern that processing.
3. Personal Information We Collect
Depending on the service or interaction, we may collect the following categories of personal information.
3.1 Personal Identification Information
- Full name.
- Phone number.
- Email address.
- Residential or business address, where required.
- Other identification details voluntarily provided.
3.2 Educational Information
For training and educational activities, we may collect:
- Educational qualifications.
- Current education level.
- Academic or professional background.
- Preferred training programs.
- Course application and enrolment details.
- Training-related communication and progress information, where applicable.
3.3 Business and Professional Information
For business enquiries and professional services, we may collect:
- Organisation or company name.
- Business contact details.
- Job title or professional role.
- Industry and business requirements.
- ERPNext implementation requirements.
- Project specifications and related business information.
3.4 Technical Information
When individuals visit our website or use our digital services, certain technical information may be collected, depending on the technologies used.
This may include:
- IP address.
- Browser type and version.
- Device information.
- Operating system.
- Website usage information.
- Pages visited and interaction data.
- Cookies and similar technologies, where enabled.
3.5 Communication Information
We may retain information provided through communications with us, including:
- Emails.
- Contact form submissions.
- Support requests.
- Business enquiries.
- Course-related communications.
- Feedback and other correspondence.
We aim to collect only information reasonably necessary for the relevant purpose.
4. How We Collect Information
Personal information may be collected through:
- Direct submissions through our website.
- Contact and enquiry forms.
- Course registration and admission forms.
- Facebook and Instagram lead forms.
- Direct emails and telephone communications.
- Business meetings and consultations.
- Client onboarding processes.
- Training and educational activities.
- Cookies and website technologies, where applicable.
- Third-party service platforms used in connection with our operations.
When information is collected through third-party platforms, the privacy policies of those platforms may also apply.
5. How We Use Personal Information
We process personal information for legitimate business and operational purposes, subject to applicable law and the relevant notice or consent.
These purposes may include:
5.1 Business Enquiries and Customer Relations
- Responding to enquiries.
- Understanding business requirements.
- Arranging consultations and demonstrations.
- Preparing proposals and quotations.
- Communicating about products and services.
- Managing customer relationships.
5.2 ERP and Technology Services
- Assessing ERPNext implementation requirements.
- Planning and delivering technology projects.
- Providing software development and customisation services.
- Managing project communications.
- Providing technical assistance and support.
- Maintaining client and service records.
5.3 Education and Training
- Processing course enquiries and applications.
- Providing information about training programs.
- Managing admissions and enrolments.
- Communicating course fees and payment information.
- Coordinating training sessions and educational activities.
- Providing academic and administrative assistance.
- Managing course-related records.
5.4 Business Operations
- Maintaining internal records.
- Managing contractual relationships.
- Processing payments and invoices.
- Meeting applicable legal and regulatory obligations.
- Protecting our business, systems and users.
- Handling complaints and resolving disputes.
5.5 Website and Service Improvement
Where applicable, we may use technical and usage information to:
- Maintain website functionality.
- Improve user experience.
- Identify technical issues.
- Maintain platform security.
- Understand general website usage patterns.
We will not use personal information for purposes incompatible with the purpose for which it was collected without an appropriate legal basis or notice.
6. Marketing and Promotional Communications
Nexora Global Solutions may communicate with individuals regarding enquiries, services, training programs and business-related updates.
Where promotional communications are involved, we will follow applicable consent, notice and opt-out requirements.
Submitting a service enquiry or course application does not automatically mean that an individual has agreed to receive unrelated promotional communications.
Individuals may request that we stop sending promotional communications by contacting us through the details provided in this policy.
8. Data Storage and Security
Nexora Global Solutions recognises the importance of protecting personal information.
We intend to implement reasonable technical and organisational measures to protect information against:
- Unauthorised access.
- Accidental loss.
- Unauthorised disclosure.
- Alteration or destruction.
- Misuse and other security threats.
Access to personal information should be restricted to authorised personnel and service providers who require it for legitimate business purposes.
No method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including:
- Responding to enquiries.
- Providing contracted services.
- Managing customer and student relationships.
- Completing admission and project activities.
- Maintaining financial and business records.
- Meeting applicable legal obligations.
- Resolving disputes and enforcing agreements.
When personal information is no longer required, we will take appropriate steps to delete, anonymise or otherwise dispose of it, subject to applicable legal requirements.
Specific retention periods may differ depending on the nature of the information and the relevant service.
11. Third-Party Websites and Services
Our website and communications may contain links to external websites, platforms or services.
These may include social media platforms, technology providers, payment services and other third-party websites.
Nexora Global Solutions does not control the privacy practices of external platforms.
Individuals are encouraged to review the relevant privacy policies before sharing personal information with third parties.
12. Your Privacy Rights
Subject to applicable laws and circumstances, individuals may have the right to:
- Request information about personal data being processed.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of personal information where applicable.
- Withdraw consent where processing is based on consent.
- Raise concerns regarding the processing of personal information.
- Submit grievances or privacy-related complaints.
- Exercise other rights available under applicable data protection laws.
Requests can be submitted using the contact details provided in this policy.
We may need to verify an individual’s identity before responding to certain requests.
We will handle such requests in accordance with applicable legal requirements.
13. Children’s Privacy
Our services are generally intended for individuals who are legally eligible to use the relevant service or educational program.
Where personal information relating to children is involved, we will handle it in accordance with applicable child data protection requirements.
We do not knowingly seek to collect children’s personal information without the legally required consent or authorisation.
Parents or legal guardians who believe that a child’s personal information has been provided to us without appropriate authorisation may contact us.
14. International Data Processing
Some technology platforms and service providers used in connection with our operations may process or store information outside India.
Where personal information is transferred or processed internationally, we will take steps required under applicable data protection laws and relevant contractual arrangements.
15. Data Breaches and Security Incidents
In the event of a personal data breach, Nexora Global Solutions will assess the incident and take appropriate steps in accordance with applicable legal requirements.
Where required, affected individuals and relevant authorities will be notified through appropriate channels.
16. Changes to This Privacy Policy
Nexora Global Solutions may revise this Privacy Policy from time to time to reflect:
- Changes in our services or business operations.
- Changes in technology and data-processing practices.
- Changes in applicable legal requirements.
- Updates to our internal privacy and security procedures.
The revised policy will be published on our official website with an updated revision date.
Individuals are encouraged to review this page periodically.
17. Contact Information
For questions, concerns, requests or complaints relating to this Privacy Policy or the handling of personal information, please contact:
Nexora Global Solutions
Website: https://www.nexoraglobalsolutions.net
Email: info@nexoraglobalsolutions.net
Privacy-related enquiries: Please include “Privacy Request” in the subject line of your email.
Registered Business Address: Door No: 2/1149/I 100, Hilite Business Park, Olavanna, Kozhikode – 673014, Kerala, India
© 2026 Nexora Global Solutions. All rights reserved.